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Shipping and Delivery

how-to-order

DO YOU SHIP TO MY LOCATION?

We ship to anywhere in the Philippines and to anywhere in the World. We use various courier to make sure that you receive your parcel on time. We can ship to home and office addresses, PO Boxes and APOs.

DO YOU SHIP DOOR TO DOOR OR IS IT FOR PICK UP?

Delivery is door to door. There should be no fees to be paid when the product arrives at your house. In case you do not have a permanent address or your location is impassable, you can also give us an instruction to place HOLD FOR PICKUP tag at your parcel so you can simply pick it up at the nearest courier office. This applies to both Philippine and International deliveries.

HOW LONG DOES SHIPPING TAKE?

Your orders will arrive at approximately:

LOCAL via LBC/XEND
  • Metro Manila: 1 to 2 days
  • Provincial: 2 to 4 days
  • INTERNATIONAL via EMS Express Shipping

  • East Asia: 3 to 5 days
  • South East Asia: 3 to 5 days
  • South Asia: 5 to 7 days
  • Middle East: 7 to 10 days
  • North America: 5 to 10 days
  • South America: 7 to 10 days
  • Europe: 7 to 10 days
  • Africa: 7 to 10 days
  • Others: 5 to 10 days

The information above is just an approximation and it can be earlier to longer depending on the circumstances. For international orders outside The Philippines, there will be a holding time of about 2 to 3 days prior to shipment to allow emergency changes with your order such as adding/removing an item or changing the shipping address. This will also ensure that there are no payment issues that might arise such as unauthorized transactions or stolen credit card reports. For more details, kindly check theDelivery & Returns page.

HOW MUCH IS THE SHIPPING?

All local deliveries to anywhere in the Philippines costs ₱140.00 minimum per shipment depending on quantity and weight. Regular International Deliveries cost ₱320.00 minimum per shipment depending on order quantity, weight and destination of delivery. Express International Deliveries via EMS cost ₱1,380.00 PHP irregardless of the order quantity and destination of delivery minimum per shipment depending on order quantity, weight and destination of delivery..

HOW CAN I TRACK MY ORDER?

Simply mouse over MY ACCOUNT on the top menu and click TRACK YOUR ORDER. Simply enter the 4 digit order ID you receive when ordering as well as the email address you used during purchase and click TRACK. In the succeeding page, you will see your tracking number and website where to track your parcel as well as other important notes regarding your order.

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